I LOVE YOUR STYLE! WHEN SHOULD I BOOK MY WEDDING DAY SERVICES?
We would love for you to book your wedding day as soon as you have your date set and chosen your dress. Most brides book 6 to 12 months in advance. If you are interested in working with Jennifer, contact her a soon as you can to find out her availability as she gets booked up many months in advance.
CAN I MEET WITH YOU FOR A CONSULTATION?
Jennifer would love to discuss your wedding day with you and offers complimentary bridal consultations via skype. You can ask her any questions that you may have, get to know each other a bit and discuss all the details of your wedding. Your consultation will last between 20 to 30 minutes.
WHAT INFORMATION WILL YOU NEED FROM ME?
By including all of the info below we can deal with enquiries more efficiently:
DO YOU COME TO ME ON MY WEDDING DAY?
Yes. Jennifer’s services include travel to your wedding location. However she does charge 0.52 cents per kilometre outside of Palma for bookings in Mallorca and 0.50 pence per mile for any location 15 miles + outside of Harpenden in the UK.
WHEN SHOULD I BOOK MY TRIAL?
The best time to book your pre-wedding trial is approximately one to six months before your wedding. Trials in Mallorca will take place at a location of your choosing however this will incur and extra charge for travel. Jennifer can also offer trials at Pout Studios in London. If you are getting married in the UK, trials can be at Pout Studios in London or your home, however travel expenses will be incurred. During wedding season, May to September, we ask that you book your trials during week days.
CAN I BRING PEOPLE WITH ME TO THE TRIAL?
Absolutely! Sometimes we need a second opinion and who better to ask than your Bridesmaids or your Mum? We would advise however to keep it a man free zone as you will want to keep an element of surprise for your husband to be!
CAN I DO TRIAL BEFORE I COMMIT?
Absolutely! We want you to be 100% sure of your decision but please bare in mind that Jennifer cannot hold a date until a deposit has been made.
WILL YOU TAKE BEFORE AND AFTER PHOTOS AT MY TRIAL?
Yes. Before and after picture’s help you to see the difference that makeup and hair can make. Jennifer also keeps your images on file to reference for your wedding day. Your photos will be shared with you only and they will be emailed to you 2-4 days after your trial.
HOW LONG DOES A TRIAL TAKE?
Hair and Makeup trials usually take around 2.5 hours but you should allow for 3 as you may want to try a few different ideas.
WHAT SHOULD I BRING WITH ME TO THE TRIAL?
Please be sure to bring with you any inspiration shots you may have of the hair and makeup looks you like. Any hair combs and accessories you are thinking of using and any preferred makeup products. Jennifer’s kit is extensive however she does not stock everything so if there is something you particularly like to use then please bring that alomg with you.
HOW LONG DOES IT TAKE TO DO HAIR & MAKEUP ON THE BIG DAY?
Bridal makeup takes approximately 45minutes and hair around 1 hour, depending on the style.
Other members of the bridal party such as Bridesmaids and Mothers hair & makeup takes approximately 35 to 40 minutes each. You will want to aim to be ready around 45 minutes before you need to leave so you can get dressed, have a glass of champagne, have a few photos any other last minute things (veils can sometimes be tricky!)
CAN YOU HELP ME WITH SCHEDULING MY WEDDING DAY?
Of course! Once all of the services have been decided upon, you can make sure that your schedule will be tailored to your wedding day requirements.
WHAT MAKEUP BRANDS DO YOU LIKE TO USE? DO YOU SELL MAKEUP?
Here are some of Jennifer’s favourite makeup brands that she has in her bridal kit: Giorgio Armani, Bobbi Brown, Mac, Laura Mercier, Makeup Forever. NARS, Kat Von D, Becca, Hourglass & YSL.
Jennifer does not sell makeup but is more than happy to let you know which products she loves and where you can purchase them from.
WHAT IF YOU ARE ILL ON MY WEDDING DAY?
In the unlikely event that Jennifer could not attend your wedding due to illness, and was not able to cover the event with one of her highly trained AND experienced assistants, a full refund including your deposit would be given.
WHAT IS YOUR CANCELLATION POLICY?
In the event you would need to cancel your wedding booking, the deposit will be refunded if we are notified of the cancellation 12 weeks or more before the wedding date. The deposit will be retained if less than 12 weeks notice is given. Any changes or cancellations should be made in writing as soon as possible.
For all other bookings including trials, no charge will be incurred if we are notified of the cancellation 24 hours or more before the booking date. The full charge for the booking will be incurred if less than 24 hours notice is given.
HOW DO I BOOK YOU?
To book Jennifer for your wedding day, she requires a deposit of £80 and a signed e-contract. This secures her availability on the agreed date and time. The deposit is deducted from the final amount due. Enquiries for which a deposit has not been paid are not confirmed and therefore availability cannot be guaranteed.
HOW DO I MAKE PAYMENT?
For deposits: payments can be made by bank transfer or Paypal. Bookings are only secured once payments have cleared.
The wedding day fees are required in full, no later than 1 week before the wedding date by bank transfer to the account details stated on the final invoice.
Alternatively, cash can be paid on the day. Just let us know that this is preferred.
ARE YOU INSURED?
Yes, personal liability insurance is assured.
HOW IS IT BEST TO GET IN TOUCH?
The most efficient way for a new inquiry to reach us is by using this contact form. Or by sending an email to firstname.lastname@example.org
If you have an inquiry and it is prime time wedding season (June-September) It may take up to 48 hours for us to respond but please be rest assured we will get back to you.